Dermatology
AI for independent dermatology practices
Why dermatology breaks the standard AI playbook
Derm scheduling mixes insurance-billed medical visits with cash-pay cosmetic services in the same chair. Generic AI receptionists treat them identically — booking a cosmetic consult into a medical slot, or letting cosmetic recall collide with insurance-driven follow-up. SMBlify Health configures medical and cosmetic intake, recall, and reminders as separate flows with their own rules.
Services we lead with for dermatology
- Predictive No-Show Recovery — focused on high-dollar cosmetic, biopsy, and Mohs appointments
- Outbound Recall & Reactivation — cosmetic recall sequences separated from medical follow-up
- Digital Intake & Triage — routes patients to the right visit type; reduces rooming delay
- AI Voice Reception — 24/7 booking and triage
Dermatology ROI model (illustrative)
| Lever | Typical baseline | After SMBlify Health |
|---|---|---|
| No-show rate, cosmetic slots | 12–18% | 5–8% |
| Mohs / surgical slot recovery | Manual rebook | Same-day automated backfill |
| Cosmetic recall touches / quarter | Intermittent | Continuous, sequence-based |
| After-hours bookings | 0 | Captured via AI Voice Reception |
Exact ROI is modeled per practice in weeks 1–2 from real EHR data.
12-week dermatology rollout
- Weeks 1–2: EHR integration, separate cosmetic + medical schedule mapping
- Weeks 3–5: No-Show Recovery pilot on cosmetic + Mohs slots
- Weeks 6–8: Cosmetic recall sequences + Digital Intake go live
- Weeks 9–12: AI Voice Reception full rollout, KPI review
Compliance
HIPAA BAA signed before deployment; SOC 2 controls; audit logs available. See compliance & governance.
Frequently asked questions
Does this handle cosmetic vs medical dermatology?
Yes. Intake and recall are configured separately so the two workflows do not collide.
Where does derm AI pay back fastest?
Predictive no-show recovery on cosmetic and Mohs slots, plus continuous cosmetic recall.
Which derm EHRs do you integrate with?
Major derm-focused and general ambulatory EHRs used by independent dermatology practices. Scope confirmed in week 1.